AI operations for commercial insurance distribution

Turn commercial submissions into market-ready work.

Forward a submission, loss run, schedule, or service email. Adjustly structures the risk, flags what is missing, matches it against your carrier or program rules with reasons, and prepares the next step. Your team reviews, sends, and binds in its existing systems.

Runs alongside your AMS, policy system, and carrier portals. No rip-and-replace.

adjustly.org/app
Submissions
51 in your queue · 10 need review
Buckeye Metal Works LLC
New
Indicative match
Hudson Residential Holdings
Ready to Quote
Indicative match
Priya Nair — Contractor
Reading
Decline
Midwest Haulers Inc
New
Indicative match

AI reads every submission and matches carrier appetite

What your team can do

From unstructured work to a clear next step.

Adjustly does the reading, organizing, and first-pass preparation. Your people keep control of market selection, client advice, underwriting, and binding.

Capture the work

Bring submissions in through a tenant email address, a public broker link, or manual entry.

Read the risk

Structure facts from applications, loss runs, schedules, and supporting documents.

Find the gaps

Surface missing information, incomplete documents, inconsistencies, and review items.

Match appetite

Apply your approved carrier or program rules and return indicative match, refer-for-review, or likely-outside results with reasons.

Prepare the next step

Create application-data mappings, risk briefs, missing-item lists, market submission packages, and reviewable drafts.

Keep the record

Track markets, quotes, declinations, waivers, outcomes, policies, renewals, and service activity.

How it works

From inbox to market-ready submission.

One repeatable workflow keeps the team moving without taking judgment away from the producer, broker, or underwriter.

  1. 1

    Capture

    A submission arrives by email, broker link, or manual entry.

  2. 2

    Read

    Documents become a structured commercial-risk profile.

  3. 3

    Verify

    The team sees gaps, review items, and configured risk context.

  4. 4

    Match

    Carrier appetite or program authority is applied with reasons.

  5. 5

    Prepare

    Adjustly prepares application data, briefs, and outreach drafts.

  6. 6

    Record

    Your team acts in its existing systems; Adjustly keeps the operational history.

The result: every submission has an owner, a current state, a clear reason for the next step, and a record your team can return to later.

Built around your operating model

One platform. A clearer story for each team.

Independent agencies

Move commercial submissions from inbox to market-ready, give every role a clearer workbench, and keep the book, renewals, and service visible.

Explore agency workflows

MGAs and programs

Read inbound risks, apply appetite and delegated-authority checks consistently, route referrals with reasons, and prepare carrier memos for review.

Explore MGA workflows

Wholesale brokers

Structure high-volume retail submissions, identify likely markets, prepare the approach, and retain a clear placement history.

Explore wholesale workflows
AI with practical control

AI helps with the reading and drafting. Rules and people make the decisions.

Carrier appetite, delegated-authority checks, and many risk signals remain deterministic. AI assists with review, summaries, explanations, and drafts that your team confirms.

See the full capability model

Rules stay authoritative

Appetite and authority outcomes come from configured rules, not an LLM opinion.

Review stays human

People review findings and drafts before acting, sending, or recording the outcome.

Evidence where available

Document Intelligence fields carry confidence and source references; low-confidence items are flagged.

Activity stays reviewable

Supported workflow events, AI runs, decisions, and placement activity create an operational record.

Fits your existing stack

Adjustly prepares and records. Your systems stay authoritative.

Adjustly supports
Your agency or market system handles
Reading, organizing, enriching, and preparing submissions
Carrier submission, quoting, and final underwriting decisions
Explainable appetite and authority guidance using configured rules
Carrier approval and exceptions outside delegated authority
ACORD-numbered field preparation and missing-item review
Official licensed ACORD form generation
Recording a completed placement and creating the policy record
Making coverage effective in the carrier system
CSV and generic AMS-oriented XML export
Validated vendor-specific AMS synchronization or write-back

Works alongside the AMS

Import a policy book from CSV and keep the AMS or policy system as the system of record.

Makes the book visible

See ownership, pipeline, renewals, carrier/line/state mix, aging, and declination patterns.

Supports controlled access

Tenant membership, roles, and product capabilities shape what each team can access.

For agency teams

Take the complete agency overview with you.

The branded overview explains the submission workflow, role-based value, AI controls, renewals, service, system fit, and a focused way to start.

Clear before clever.

The strongest Adjustly story is simple: AI reads and drafts; deterministic rules make explainable calls; people make the decisions; the platform records the work.

Questions

The scope, clearly stated.

Does Adjustly replace our AMS or policy system?+

No. It works alongside those systems, preparing and organizing the work before and around them. Your system of record stays put.

Does Adjustly quote or bind?+

No. It prepares application data, appetite results, briefs, drafts, and placement records. Your team quotes, underwrites, and binds in carrier systems.

How does Adjustly use AI?+

AI assists with reading, review, explanations, and drafting. Deterministic rules remain authoritative for appetite and delegated-authority outcomes, and people review the output.

Can we start with one workflow?+

Yes. A focused start can use one submission segment, configured carrier or program rules, representative documents, and a controlled slice of the book.

See it run on your book.

A 30-minute working demo. Bring a real submission — watch the AI read it, match it to your carriers and programs with reasons, and prep the file end to end.

  • No slides — a live run on a real risk
  • See the appetite reasons and the placement record
  • We'll tell you honestly if it's not a fit yet

Request a demo

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