AI for agencies, MGAs & wholesale brokers

An AI teammate for your whole book of business.

Forward any submission, loss run, or service email. Adjustly reads it, tells you which of your markets want the risk — and why — flags what's missing or off, drafts the application, proposal, or reply, and answers questions about your entire book in plain English. Your team makes every call. Your systems of record stay put.

Purpose-built for commercial-lines agencies, MGAs, and wholesalers. No rip-and-replace.

adjustly.org/app
Submissions
51 in your queue · 10 need review
Buckeye Metal Works LLC
New
In appetite
Hudson Residential Holdings
Ready to Quote
In appetite
Priya Nair — Contractor
Reading
Decline
Midwest Haulers Inc
New
In appetite

AI reads every submission and matches carrier appetite

The problem

Your best people spend their day re-keying paperwork instead of winning business.

Submissions, ACORDs, loss runs, COIs, renewals, service emails — commercial insurance runs on documents, and every one gets read and re-typed by hand. Your systems store the work. They were never built to do it.

What it does

Hire AI for the work no one wants to do.

Stop re-keying

Forward the email. ACORDs, loss runs, SOVs, and MVRs become a structured risk profile — every field traced to the page it came from.

Know who wants it, instantly

Appetite across your carriers and programs in seconds: in appetite, refer, or decline — with the reason attached. Rules you control, tuned to your markets.

Walk in prepped

Applications, client-ready proposals, COIs, endorsements, and service replies — drafted for review, one click from done.

Prove every step

Every market approached, every declination, every AI output logged and sourced. An E&O-defensible file, by default — never a black box.

Meet your AI teammate

Not a chatbot bolted on. An operator that works your book.

Six things it does the moment work lands — grounded in your own data, every output traceable to its source. No black box, no hallucinated numbers.

Reads every document

Forward the email — ACORDs, loss runs, SOVs, MVRs become a structured risk profile, every field traced to the exact page it came from.

Matches appetite, with reasons

In seconds: which of your carriers and programs want the risk — in appetite, refer, or decline — each with the reason attached. Rules you control.

Guardian review

A second set of AI eyes flags inconsistencies, gaps, and red flags before a risk goes to market. Advisory — nothing changes without you.

Drafts the next step

Applications, client-ready proposals, COIs, endorsements, renewal briefs, and service replies — written for your review, one click from done.

Book Copilot

Ask your whole book in plain English — “what’s ready to quote?”, “which policies expire soon?” — answered only from your data, with the accounts named.

Proactive agent

Watches your book and surfaces what to work next — stalled submissions, ready-to-bind risks, renewals coming due — before anything slips.

Every AI answer is grounded in your own records and traceable to its source — auditable by design.

See everything the platform does

One platform for your whole book — from first email to renewal.

Adjustly runs alongside your AMS or policy system, not instead of it. The AI does the work; your team makes the calls.

The platform

From the first email to the renewal.

Two pillars, one system. The AI does the reading and the prep; your team decides.

New business

Submission to decision

Inbound submissions arrive decision-ready — read, matched, and prepped.

  • Email & web intake, read by AI
  • Risk profile with evidence & confidence
  • Appetite match with reasons, across your markets
  • ACORD application prep & client-ready proposals
  • Every market shopped, logged for E&O

You make the underwriting and binding calls in your own systems — Adjustly hands you the prepped file and keeps the record.

Servicing

Keep the book moving

The day-to-day service work, triaged and drafted for you.

  • Service inbox with AI-drafted replies
  • COIs & endorsements in minutes
  • Renewals flagged 60 days out
  • One account hub per insured
  • Book analytics & exports to your systems of record

Also in the box: AI-read claims intake (FNOL) with structured, reviewable output and a full audit trail.

For MGAs & program business

Know in one click: bind it, or refer it.

Adjustly checks every submission against your delegated authority — TIV, loss history, workers'-comp EMR, catastrophe exposure — and tells you whether it's bindable on program paper or has to go to the carrier. Set your authority limits once; the AI applies them on every risk and drafts the referral memo when it's over the line.

  • Delegated-authority triage on every submission
  • “Bind within authority” vs “refer to carrier” — with the reason
  • Authority limits you configure — TIV, losses, EMR, cat exposure
  • Referral memos drafted automatically when a risk is over the line

Summit Cloud Advisors LLC

BOP · TIV $2.1M · 0 losses

In appetite
Program authority

Bindable within authority

In appetite and within delegated authority — bindable on program paper. Per Default Program Authority v1.

TIV

$2.1M

≤ $10M

Losses

0

≤ 3

EMR

≤ 1.25

How it works

Live in days, not quarters.

01

Connect your inbox

Point your submissions and service email at Adjustly. No rip-and-replace — it runs alongside your AMS or policy system.

02

The AI reads and preps

It sorts, extracts, matches appetite, and drafts the next step — with sources attached.

03

Your team decides

Review, adjust, send, bind — and every decision lands in a defensible record.

One submission, end to end.

Here's what actually happens after a broker forwards a new commercial risk — nothing typed by hand.

01

Forwarded email

From: [email protected]

New submission — Buckeye Metal Works

ACORD 125 · 126
5-yr loss run.pdf
Statement of values.xlsx
02

Risk profile, extracted

Named insuredBuckeye Metal Works LLC
ClassMetal fabrication (NAICS 3327)
TIV$4.2M
Losses (5yr)1 claim · $18k

Every field traced to its source page.

03

Appetite, with reasons

Carrier AIn appetite

Class + TIV in guidelines

Carrier BRefer

TIV over auto-bind limit

Carrier CDecline

Excludes hot-work classes

04

Prepped & on the record

ACORD application drafted
Client-ready proposal
Cover email to Carrier A
Audit trail

3 markets shopped · 1 declination logged · every AI output sourced

Your team reviews and sends. Adjustly keeps the defensible record.

Why Adjustly

More placed. Less paperwork.

Place more

Hit more of the right markets, faster — appetite with reasons, before you spend an hour on a risk you can't place.

Service in minutes

COIs, endorsements, and replies drafted the moment a request lands.

Audit-ready

Every AI output is traceable to its source — defensible by default.

Your book stays yours

Producer- and underwriter-level ownership and scoping built into the platform.

Security

Enterprise-ready from day one.

Encrypted

Data encrypted in transit and at rest.

Isolated

Each customer's data is fully separated.

Role-based access

Principals, producers, underwriters, and staff see only what they should.

Full audit trail

Every action and AI output is logged and reviewable.

Questions

The questions we hear first.

Is Adjustly for agencies, MGAs, or wholesalers?+

All three. Retail agencies, MGAs, and wholesale brokers all run on inbound submissions and documents — Adjustly reads them, matches appetite with reasons, and preps the next step. It covers commercial lines (property, GL, commercial auto, workers' comp, package/BOP), matched against your own carriers and programs, with rules tuned to how you actually place or underwrite business.

Can I ask questions about my whole book?+

Yes — that's the Book Copilot. Ask in plain English ("what's ready to quote?", "which policies expire in the next 60 days?", "where is my book stuck?") and it answers from a live, structured view of your submissions, policies, and service queue — naming the specific accounts. It only uses your own data, so there are no invented numbers, and every answer is traceable.

We're an MGA — does it handle delegated authority?+

Yes. You configure your program's binding limits once (TIV, prior losses, workers'-comp EMR, catastrophe exposure), and Adjustly triages every submission against them: bindable within authority, or refer to the carrier — with the reason. When a risk is over the line, it drafts the referral memo for you. It's the fastest way to keep producers inside authority without a manual checklist.

How does connecting my email work?+

You forward (or auto-route) your submissions and service inbox to an Adjustly address, and it reads whatever arrives — ACORDs, loss runs, SOVs, COIs, service requests. There's no inbox migration and nothing to install.

Do I have to replace my AMS or policy system?+

No. Adjustly runs alongside your AMS or policy system, not instead of it. It does the reading and prep, then hands back a prepped file and exports to your systems of record. Your system of record stays put.

Does Adjustly quote or bind for me?+

No — and that's deliberate. It preps applications, proposals, COIs, and replies for your review, but your team quotes, underwrites, and binds in your own systems. The AI does the work; your people make every call.

How is my data handled?+

Encrypted in transit and at rest, with each customer's data fully isolated, role-based access for principals/producers/underwriters/staff, and a full audit log of every action and AI output. See the Security section above.

How long does setup take, and what does it cost?+

Days, not quarters: connect your email, configure appetite, and go. Pricing depends on your team size and lines — we'll walk through it honestly on the demo, and tell you if it's not a fit yet.

Something else on your mind? Email us — a real person answers.

See it run on your book.

A 30-minute working demo. Bring a real submission — watch the AI read it, match it to your carriers and programs with reasons, and prep the file end to end.

  • No slides — a live run on a real risk
  • See the appetite reasons and the audit trail
  • We'll tell you honestly if it's not a fit yet

Request a demo

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